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Charity shop operations Risk Assessment Template
Create a professional, comprehensive risk assessment for charity shop operations in place of worship settings. Tailor hazards and measures to your needs and download a professional PDF. Add your own branding.
Begin straight away; create a free account later if you want to save.
What this covers.
This template focuses on typical risks and controls for charity shop operations in place of worship settings. You can add, remove or adapt items to match your context.
Potential benefits
Promotes awareness of charitable causes in the community.
Provides volunteer opportunities that build skills and confidence.
Builds social connections through teamwork and customer service.
Encourages recycling and sustainable consumption.
Raises funds to support wider community initiatives.
Typical hazards & measures
Emergency evacuation of shop
— Display evacuation plans prominently, keep fire exits unlocked and signed, and brief all volunteers on procedures. Assign sweep roles to senior staff and run evacuation drills annually to ensure calm, efficient response.
Trips and falls from step stools/ladders
— Provide only sturdy step stools with anti-slip feet, train volunteers to avoid overreaching, and restrict ladder use to competent adults. Inspect stools weekly for wear and store them in accessible, designated areas.
Restricted mobility access
— Keep aisles at least 1 metre wide, ensure clear signage to accessible entrances, and provide portable ramps if steps are unavoidable. Train volunteers to assist customers with limited mobility respectfully and safely when required.
Volunteer fatigue or strain
— Rotate volunteers between light and heavy duties, encourage regular breaks, and monitor shift lengths. Provide seating for cashiers, encourage hydration, and train supervisors to recognise early signs of fatigue or stress.
Manual handling of donations
— Provide sack trucks, trolleys, and lifting aids for bulky loads, train volunteers on safe lifting posture, and ensure heavier boxes are team-lifted. Store the heaviest donations on shelving between knee and shoulder height to minimise bending or stretching.
How to use this template
Click Create Risk Assessment: Charity shop operations to begin immediately.
Review suggested hazards and measures, then tailor as needed.
Download your PDF. Create a free account if you want to save.
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