Real Estate and Property Services Risk Assessment Template

Typical hazards & measures

• Vacant or unoccupied property risks — Conduct frequent inspections of empty properties to check for leaks, wildfire signs, break-ins or fire hazards. Secure utilities where needed, test alarms weekly, and ensure insurance covers prolonged vacancy. Quickly document and repair any discovered issues.
• Shared facilities and kitchen safety — PAT test all appliances, clean fridges weekly, label allergens, and post food safety guidance. Install fire blankets/extinguishers, mop spills immediately, and limit numbers in small kitchens. Provide hand hygiene signage and cleaning supplies.
• General housekeeping in office areas — Keep walkways clear of boxes and marketing materials; label storage shelves; inspect carpets, lighting, and stairs. Implement daily desk resets, weekly deep cleans, and quarterly audits of electrical kit, signage, and ergonomic equipment.
• Construction and renovation site visits — Require hard hats, steel-toe boots, and high-vis vests; sign in/out at site; follow all induction protocols. Avoid machinery unless escorted, stick to marked walkways, and request briefings on active works, overhead hazards, and emergency muster points.
• Property tours and showings — Conduct a pre-visit inspection, checking lighting, flooring, and exits. Share schedules and client details with colleagues, carry ID, and keep phones charged. Avoid isolated areas alone and set clear viewing boundaries to safeguard both agent and client.