Real Estate and Property Services Risk Assessment Template

Typical hazards & measures

• Cyber risk and data breach — Store sensitive data on encrypted servers with MFA access, VPNs for remote logins, and automated patching. Restrict client data exports, train staff on phishing awareness quarterly, and run penetration tests annually to verify cyber defences.
• Structural damage, leaks, dampness — Conduct quarterly checks for cracks, subsidence, roof leaks, or damp patches. Use moisture meters, document findings, and isolate affected areas. Prioritise urgent repairs, engage qualified trades, and maintain an inspection log for insurance records.
• Tenant default and lease breaches — Conduct thorough background checks, reference tenants, and set clear payment reminders. Use automated monitoring to flag arrears, enforce lease terms consistently, and maintain documentation for dispute resolution or eviction proceedings.
• Vacant or unoccupied property risks — Conduct frequent inspections of empty properties to check for leaks, wildfire signs, break-ins or fire hazards. Secure utilities where needed, test alarms weekly, and ensure insurance covers prolonged vacancy. Quickly document and repair any discovered issues.
• Privacy and personal safety with clients — Vet clients with ID checks, meet new clients in public first, and avoid late viewings alone. Share itinerary with your office, use smartphone safety apps, and agree a check-in schedule. Keep car keys accessible and exits clear during property visits.